Foresight based on insight

We work as a design-led partner for greater results

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BANKING
 

A bank that helps its customers achieving their life goals

The Challenge

Transform the Bank’s relationship with its customers in order to shift from being merely transactional to being more emotional.

The Outcome

Creation of an omni-channel experience focusing on the customer's needs (buying a house, a car, travel, etc.) instead of focusing on selling financial products and services.

Customer Research | Customer Journeys | Personas
Service Blueprint | Competitive research | Visual Design

 
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INSURANCE
 

A seamless digital experience for customer engagement

The Challenge

Provide a superior online experience that capture customers’ attention and loyalty to the company.

The Outcome

An improved customer interactions with the company across multiple channels and a seamless digital experience with unique moments that increase customer engagement with the brand, such as the use of conversational language with less technical terms and the implementation of customisable features.

Customer Research | Customer Journeys | Visual design
Business research | User flows | Prototyping | User testing

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MOBILITY
 

A renting model suited to everyday needs and lifestyle

The Challenge

The emergence of new digital players and technologies are transforming mobility in Portugal. To be able to compete in this unstable and constantly changing market, car manufacturing companies need to find new ways to deliver better services.

The Outcome

A business strategy based on customer insights, that helps the company achieve higher customer performance. That is supported by an app with a lifestyle-based profiling, personalized renting, 24/7 support with the help of a bot and car exchange as needed on a daily basis.

Customer Research | Customer Journeys | Personas
Service Blueprint | Competitive research | Visual Design

 
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PHARMACEUTICAL
 

A platform tailored to the needs of each healthcare professional

The Challenge

To demystify the relationship between medical advertising delegates and health professionals, allowing the pharmaceutical industry to play a relevant role in their daily lives.

The Outcome

Customizable platform with access to e-learning tool, focused on the therapeutic areas of interest and a feed of articles from various reference sources of each user, among other features that increase engagement and satisfaction of the medical community.

Customer Research | Business research | Personas
Competetive Research | Ideation | Visual Design

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CURRENT CHALLENGE
 

We are currently unveiling the future of home rentals.

 
 
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WHAT WE ACHIEVE
 

We are a design &
consultancy company

 

3

years in business

+30

amazing projects

248

customers interviewed

56

co-creation sessions

 
 

OUR CLIENTS
 

We are committed to find the best solutions for their problems

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Talk to our business development team about working with Foreteller.

email: hello@weareforeteller.com

phone: +351 919 264 461